Gina Gaglione

About Gina Gaglione

I’m an employee experience, workforce strategy, and community engagement leader with 16+ years of experience building scalable programs across retail and high-volume fulfillment environments.In my current role, I’ve expanded my focus beyond learning and operations to build and scale community engagement efforts — connecting team members to meaningful opportunities through nonprofit partnerships, employee resource groups, and volunteering and giving programs.My work sits at the intersection of employee engagement, learning, and community impact — creating experiences that strengthen culture, connection, and purpose across teams.I bring a combination of operational leadership, learning and development expertise, and community-focused program building — allowing me to design and scale initiatives that are impactful, inclusive, and sustainable.I’m especially energized by opportunities to build partnerships, connect teams to purpose, and create meaningful impact within the communities we serve.

Experience

1. Learning Operations Manager

   Qvc Group

   Nov 2022 — Present

   Lead workforce strategy, learning, and employee engagement initiatives within a high-volume fulfillment environment supporting over team members• Build and scale employee engagement and community impact efforts, mobilizing team members through nonprofit partnerships, volunteering, and giving programs• Represent site leadership on enterprise workforce and learning initiatives, influencing program design, standardization, and rollout across the network• Partner cross-functionally with HR, Operations, Safety, and leadership teams to align workforce capability, engagement, and employee experience strategies• Design and implement scalable onboarding, training, and certification frameworks that strengthen capability, compliance, and performance• Embed engagement, learning, and community impact into daily operations to strengthen culture, connection, and performance• Shape site-level strategy for employee engagement and community impact, aligning workforce initiatives with broader business and social impact priorities

Skills

• Employee Relations
• Retail
• Pricing
• Employee Engagement
• Time Management
• Commitment to Customer Service
• Planograms
• Store Management
• Inventory Management
• Inventory Control
• Coaching
• Sales Operations
• Store Operations
• Recruiting
• Customer Service
• Customer Satisfaction
• Training
• Hiring
• HR Policies
• New Store Openings
• Employee Recognition
• Retail Sales
• Driving Results
• Customer Experience
• Management
• Team Building
• Sales Management
• New Store Development
• Merchandising
• Process Scheduler
• Team Leadership
• Merchandise Planning
• Talent Management
• Shrinkage
• Problem Solving
• Operations Management
• Interviews
• New Hire Orientations
• Associate Development
• Visual Merchandising