Gina de Sousa
Human Resources Professional - HR Shared Services - Benefits - FMLA/ADA - Payroll - Learning - Reporting Analytics
- Role
- Member Advocate at Businessolver
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Gina de Sousa
Experienced Human Resources Professional with Skills in Communication and Emotional…
Experience
Member Advocate
Sep 2025 — Present
Provide high-touch support to employees regarding their benefits, handling inbound inquiries about Health Spending Accounts (HSAs), COBRA, retiree benefits, and enrollment through a technology platform. The role requires exceptional customer service skills, technological comfort, and the ability to explain complex benefit information, with a primary focus on resolving issues and ensuring a positive user experience.
Education
Blackstone Millville Regional HS
DIPLOMA
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