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Gina Cresci

Customer Experience Management ➥ Focused on Driving Customer Engagement & Building Authentic Customer Relationships

Role
Director, Operator Contact Center at Grocery Outlet
Location
San Francisco, CA, US
LinkedIn followers
500 followers
OperationsView LinkedIn profile

About Gina Cresci

I am a customer experience and operations leader who builds CX teams, service playbooks…

Experience

  1. Director, Operator Contact Center

    Grocery Outlet

    Dec 2024 — Present · Emeryville, CA, US

Skills

  • Management
  • Sales
  • Excellent Multi-Tasker
  • Merchandising
  • Customer Retention and Referrals
  • Customer Satisfaction
  • Training
  • Building Relationships
  • Customer Retention
  • Customer Service
  • Customer Relationship Management (Crm)
  • Clear Communicator
  • Team Leadership
  • Leadership
  • Recruiting
  • Cross-Functional Team Leadership
  • Retail
  • Policy and Procedure Development
  • Crm
  • Call Centers
  • Business Development
  • Facebook

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