Gina Boyajian

Senior Operations Manager and Site Leader @Tawi - A Brand By Piab Group

US

Strategic and results-driven Senior Operations Manager & Site Leader with extensive experience overseeing multi-department operations, cross-functional leadership, and organizational growth within fast-paced and evolving environments. Serve as a corporate Officer of the company, entrusted with high-level responsibilities such as executing NDAs, customer engagement letters, and approving financial transactions at the bank level.Lead daily operations across diverse departments—including Project Management, Customer Service, Installation & Service, Engineering, Procurement, and Warehousing—driving efficiency, resource optimization, and team productivity to align with overarching business goals. Develop and enforce company-wide Standard Operating Procedures (SOPs) and build systems to track and manage KPIs, ensuring accountability, performance transparency, and continuous improvement.Provide mentorship and strategic direction to a team of 7+ direct reports, cultivating a culture of excellence, collaboration, and professional development. Manage complex projects end-to-end, coordinating cross-functional resources and global vendors to deliver on scope, budget, and timeline while mitigating risks and resolving challenges proactively.

College of DuPage

Associate's degree