Gina Xenakis

About Gina Xenakis

I build the systems that allow global organizations to scale without breaking.With over 12 years at Google, I specialize in Scaled Operations and Governance—the art of taking ambiguous, high-stakes problems and building them into efficient, repeatable frameworks. I thrive at the intersection of operational reality and strategic design, where I’ve led teams through everything from COVID-19 business continuity to the launch of AI tools that cut manual labor by 55%.My approach is \"boots on the ground.\" I am an \"Essential Integrator\" who aligns cross-functional partners (Legal, Vendor Management, Tech) toward shared goals. I focus on building resilient ecosystems that bridge the gap between frontier technology and human HR delivery.

Experience

1. Googler Experience Operations - Head of Immigration

   Google

   Dec 2021 — Present

   I architect the operational governance and digital infrastructure for a global mobility ecosystem, transforming legacy manual workflows into automated, high-volume delivery models. By integrating proprietary AI solutions and standardized case management protocols, I ensure compliant, resilient program delivery across multiple international regions while consistently maintaining 90%+ CSAT.

Education

• Virginia Tech

  Master of Science (M.S.), Business Administration, Concentration: Marketing Research

  2007 — 2009

• Virginia Tech

  Bachelor of Science (B.S.), Marketing Management

  2004 — 2007