Gina Moffitt
Customer Experience & Data Integrity Leader | Contact Center Operations | AI-Enhanced Support & Process Automation
- Role
- Data Integrity Specialist at Life Line Screening
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Gina Moffitt
Customer experience and data integrity professional with 20+ years of experience supporting high-volume contact center operations in regulated environments.I specialize in:• Data accuracy & integrity• Customer service operations• Process improvement & issue resolution• Supporting agents with clear, efficient workflows• Reducing errors, rework, and customer frictionKnown for being detail-driven, calm under pressure, and highly collaborative, I bridge the gap between frontline service teams, systems, and leadership to ensure customers receive accurate, compassionate, and timely support.
Experience
Data Integrity Specialist
Mar 2025 — Present
Ensure data integrity across CRM and ticketing systems, identifying and correcting inconsistencies. • Maintained accurate customer records and reporting to enhance decision-making processes. • Collaborated with cross-functional teams to streamline data management practices.
Education
Kent State University
BA, Business Management
2004 — 2007
Lorain County Community College
Associate's degree, Business Administration and Management, General
2000 — 2004
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