Gina Masson
Senior Technical Project Manager @DIRECTV
Signup · Get unlimited contacts
WORK HISTORY
Senior Technical Project Manager @DIRECTV
El Segundo, CA, US
Managing two large scale annual projects as well as other varying projects, through all project life cycles, from project intake, through development and testing, to launch. Coordinate communication between multiple teams across various designations. Understanding project technical requirements, key players, budget constraints, to successfully make updates and course corrections as required. Create project schedules and establish a structure to synchronize expectations. Estimating time, cost, and effort, managing progress against the budgets. Navigate major project changes with internal and external parties on the scope of the project. Conduct periodic project reviews with key client and internal leadership teams to provide progress updates and plan toward key milestones, manage key decisions, and mitigate risks. Engaging subject matter experts to ensure the success of new products being built for future enhancements and clearly documenting progress and updates.• Successfully managed a company-wide process change, updating various pieces of the standard business model for a better customer experience. Updated all existing and new customer communications and implemented new processes for customer transparency with a project budget of over 11 million dollars. Managed all aspects of the Commercial Business updates from intake to launch, for the full project duration of one year • Managed the roll out of all new offers and technical requirements for the full scope of DIRECTV’s Lodging and Institution Customers, introducing new technical features for the 2021 year, in a six month, 2.5-million-dollar budgeted project scope• Partnered with teams to created alternate solutions for large-scale project requirements that were not in budget. Successfully created a sustainable manual process for the business, when systemic updates were not possible due to budget constraints • Coordinated all updates for annual sports programming and price increase package updates
EDUCATION
FIDM
AA, Apparel Manufacturing Managment
UCLA
Project Management Professional, Project Management
California State University-Dominguez Hills
BS, Business Managment
SKILLS
ABOUT GINA MASSON
Project Manager and Customer Account Management professional with 9+ years of leadership experience in industries ranging from: television & entertainment, bulk packaging, health & beauty packaging, corporate technology, eCommerce, recurring revenue, project launches, and IT business analysis. Proficient in managing diverse teams, program management, establishing businesses relationships, startup environments, managing key client relationships, business analysis, retail operations management, and business development. An engaged leader with exceptional communication and organizational skills.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.