Gina MacIsaac
Manager, Member Experience @Medavie Blue Cross Croix Bleue Medavie
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WORK HISTORY
Manager, Member Experience @Medavie Blue Cross Croix Bleue Medavie
EDUCATION
LMI - Leadership Management International
Personal Leadership and Development
SKILLS
ABOUT GINA MACISAAC
With over 25 years of proven managerial and leadership experience, I am results oriented, a professional manager with extensive supervisory experience who focuses on motivating and developing employees. This is done by creating cross functional, efficient, high performing, engaged and multi-tasked teams. I am committed to finding the balance between providing world class customer experience while enhancing, employee engagement ultimately achieving company goals. A proven track record with multifaceted skillets in the proactive collaboration with all levels of the organization. I’m an eternal learner who thrives on learning, developing and implementing new concepts and ideas. A Brand Ambassador that is a Change Champion committed to world class service excellence! Certificate in Leadership Development, Dalhousie University NS Predictive Index Practitioner Proven abilities to achieve and maintain high engagement scores year over year. Specialties: Employee Coaching, Training & Development, Motivation and Retention. Recruitment, Selection Building Partnerships through Relationship Management Creating Strategic Short and Long Term Plans to achieve Business Objectives Change Management Develop processes, efficiencies and abilities to build profitability Created recognition and loyalty programs
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