Gina Kong
Senior User Experience Researcher | Pharmacist
- Role
- User Experience Researcher at AnswerLab
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Gina Kong
Accomplished Senior User Experience Researcher with a pharmacist background and extensive experience conducting independent research while collaborating with cross-functional teams. Proven track record of driving impactful insights that shape E-commerce product strategies in different markets. Worked closely with stakeholders to identify key research questions and initiate foundational research and gather insights from relevant industries to help explore potential solutions to long-term product questions. Used a variety of methodologies, primarily qualitative, lead projects and prioritized research opportunities to define objectives and implement research plans. Made data-driven decisions that inform UX solutions by tracking product changes affecting user behaviors and attitudes over time and presented to a large group of stakeholders. Uniquely positioned to bring a holistic approach to user research through experience in different industries.
Experience
User Experience Researcher
Jan 2026 — Present · Los Angeles County, CA, US
Education
Oxford College of Emory University
Associate of Arts - AA, Liberal Arts and Sciences/Liberal Studies
Emory University
Bachelor of Science - BS, Biology
Mercer University
Doctor of Pharmacy (Pharm.D.), Pharmacy
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