Gina Kennerly Barrett

Store Manager @Bridgestone Americas

US

Store Manager – Firestone Complete Auto CareAs a Store Manager at Firestone, I lead daily operations in a high-volume automotive retail and service environment. I’m responsible for driving both top-line sales and bottom-line results while ensuring a consistent focus on team development, customer satisfaction, and operational excellence.Key responsibilities include:Team Leadership: Hiring, training, and coaching a diverse team of technicians and sales professionals to deliver top-tier service and performance.Sales & Service Management: Meeting and exceeding sales goals through effective customer engagement, product knowledge, and service recommendations.Operational Oversight: Managing workflow in both the retail and service areas, optimizing labor, and ensuring compliance with company policies and safety standards.Customer Experience: Creating a culture of trust and transparency, resolving escalations, and ensuring high levels of customer satisfaction and retention.P&L Accountability: Managing budgets, inventory, shrink, and profit margins with a strong focus on financial performance and cost control.Training & Development: Leading by example and fostering a growth mindset through continuous coaching, performance feedback, and skills development.This role blends hands-on operational management with strategic leadership—driving performance while maintaining a positive, fast-paced store culture. Whether it’s hitting monthly goals, navigating unexpected challenges, or celebrating a team win, I’m there to steer the shop forward.

ECPI

Massage Therapy

Cherryville High School

Automotive 1,2 and 3