Gina Chapa
Vice President of Guest Experience @American Airlines Center
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WORK HISTORY
Vice President of Guest Experience @American Airlines Center
Dallas, TX, US
Responsible for creating, implementing, maintaining and evaluating the guest experience philosophy and service standards across all front-of-house staff. Responsible for the overall direction and management specific to the Guest Services and Security departments. Plans, directs and oversees ongoing development and implementation of comprehensive security programs and processes for American Airlines Center to ensure the safety of the facility, employees and guests.
EDUCATION
Angelo State University
Bachelor's degree, Theatre/Theater
CUNY Brooklyn College
Master of Fine Arts (MFA)
SKILLS
ABOUT GINA CHAPA
VP of Guest Experience
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