Gina Bogaski
Customer Experience Manager at IKEA Pittsburgh
- Role
- Customer Experience Manager at IKEA
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Gina Bogaski
Workforce Development and Management Professional with 25+ years of extensive experience in management, training development and facilitation, strategic planning, recruitment and selection, orientation and on-boarding, policy and procedure development and implementation, performance and process management, and employee relations. Change agent, with strong proficiency to lead, coach and mentor co-workers at all career levels. Expert communicator with extensive involvement in all levels of relationship building, and program development, with a proven ability to manage multiple projects while meeting challenging deadlines
Experience
Customer Experience Manager
Aug 2017 — Present
Education
University of Pittsburgh
Bachelor of Arts (B.A.), Administration of Justice
1979 — 1983
Skills
- Talent Management
- Project Planning
- Leadership Development
- New Hire Orientations
- Training & Development
- Merchandising
- Business Strategy
- Interviewing
- Budgets
- Strategic Planning
- Employee Relations
- Human Resources
- Store Management
- Project Management
- Performance Management
- Employee Training
- Forecasting
- Event Management
- Retail
- Customer Relations
- Process Improvement
- Employee Engagement
- Profit
- Public Speaking
- Customer Service
- Leadership
- Customer Satisfaction
- Training
- Teamwork
- Sales Management
- Team Management
- Strategy
- Succession Planning
- Microsoft Office
- Sales
- Organizational Development
- Visual Merchandising
- Recruiting
- Onboarding
- Microsoft Excel
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