Gimena Abraham
Operations & Strategy Lead (COO) @Medical Staff Relief
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WORK HISTORY
Operations & Strategy Lead (COO) @Medical Staff Relief
TX, US
Supporting clients in the U.S.| Team across US, LATAM & the PhilippinesI lead the strategic and operational growth of Medical Staff Relief, a US-based company supporting medical professionals through virtual staffing solutions.Key areas of focus include- Designing and optimizing internal operations to support seamless service delivery- Overseeing global recruitment and team performance across regions- Ensuring a high-quality client experience and long-term satisfaction- Driving marketing initiatives that align with our brand and attract the right clients- Building scalable systems that support sustainable growth and long-term partnerships- Supporting leadership in shaping company strategy and new service developmentMy role bridges business strategy, service delivery, and brand positioning — ensuring we grow in a way that’s both smart and meaningful for our clients and team.
EDUCATION
Esade
Advanced Strategic Marketing Program
SDA Bocconi
Lean Thinking and Agile course
ESIC Business & Marketing School
Master's degree, Master in Digital Marketing
Universidad de Puerto Rico
Bachelor's Degree in Business Administration, Management, Finance
Universidad Nacional de Cuyo
Bachelor's degree, Business Administration and Management, General
ABOUT GIMENA ABRAHAM
At Medical Staff Relief, we help US-based doctors and medical practices reclaim time, reduce administrative burden, and operate more efficiently by connecting them with highly skilled virtual medical assistants from the Philippines and LATAM.We specialize in building long-term, reliable support systems for clinics, private practices, and healthcare providers across the country. From recruiting and matching the right talent to maintaining consistency in service quality, we ensure smooth operations that empower our clients to grow with confidence.Our virtual staff supports a wide range of medical roles, including- Medical and Dental Remote Receptionists- Prior Authorization Specialists- Medical Scribes- Executive Assistants / Office Manager- Data Entry Assistants- Medical and Dental Billing Key Features- Real-time dedicated virtual assistants- HIPAA certified and secure- Cost-efficient and hassle-free (pay monthly, no set-up fees, cancel anytime)
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