Gilvan de Souza

Senior Technology Business Partner @Severn Trent

Coventry, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2022 — Present

Senior Technology Business Partner @Severn Trent

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Coventry, GB

My current role involves working closely with the Customer Operations business area, acting as the interface between the business area and Technology. I bring all stakeholders together to capture, understand and manage business requirements translating those back into Technology to mobilise projects and initiatives delivering value to Customer Operations stakeholders.

EDUCATION

2011 — 2013

Birkbeck, University of London

MSc, Management Consultancy and Organizational change

2005 — 2008

London Metropolitan University

2:1, Bsc International relations and marketing

SKILLS

MerchandisingTrainingEmployee TrainingIT Service ManagementDecision MakingChange ManagementPeople ManagementManagementStrategyMarketingVisual MerchandisingItil V3 Foundations CertifiedRecruitingMarketing StrategyPrince2Customer ServiceTraining & DevelopmentRetailOrganizational DevelopmentStore ManagementSalesItil Service Strategy

ABOUT GILVAN DE SOUZA

As a Senior Technology Business Partner at Severn Trent, I leverage my ITIL, PRINCE2, and…

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Gilvan de Souza — Senior Technology Business Partner at Severn Trent in Coventry, GB | Unifers