Gil Marom Nielsen
Director of Operations and Project Management
- Role
- Director of Project Management, Franchise Operations at The NOW
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Gil Marom Nielsen
With seven years of operational leadership experience, I\'ve advanced fast-paced startups by optimizing talent acquisition, refining workflows, and leading cross-functional teams to meet and exceed strategic goals. My track record includes significantly increasing team retention, contributing to substantial revenue growth, and implementing cost-saving measures. Adept at offering strategic insights and executive support, I am committed to delivering exceptional results and exceeding company objectives.
Experience
Director of Project Management, Franchise Operations
Jul 2025 — Present · Beverly Hills, CA, US
Lead cross-functional initiatives across Marketing, Operations, IT, and Training to support franchise development and national growth for The NOW Massage, with over 80 boutiques, and Bowie Barker, with six shops and expanding.• Manage forward-looking project pipelines that align brand objectives with detailed timelines, deliverables, and cross-functional accountability.• Serve as the primary liaison between HQ and franchisees, managing onboarding and ongoing communication across development timelines.• Build and lead cross-functional project teams to execute system rollouts, service launches, and boutique openings across corporate and franchise locations.• Align internal departments to ensure consistent messaging, SOPs, and timely execution across all operational initiatives.• Own franchisee-facing communications, including rollout guides, newsletters, playbooks, KPI reporting, and internal tools that enhance project visibility and adoption.• Maintain and improve operations manuals and documentation in collaboration with cross-functional partners, integrating feedback for continuous improvement.
Education
Oklahoma State University
Bachelor of Science (BS), Strategic Communications
2011 — 2015
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