Matt Gillis

About Matt Gillis

I am an analytics, Salesforce, and business process automation professional with 10+…

Experience

1. Salesforce Crm Product Owner & Salesforce Administrator

   Denver Rescue Mission

   May 2023 — Present · Denver, CO, US

   I lead Salesforce strategy, automation, and multi-platform integrations supporting fundraising, marketing, volunteer management, and donor engagement at Denver Rescue Mission. Acting as the internal Salesforce product owner, I partner with executives, stakeholders, and external vendors to design data-driven solutions that streamline operations and enable real-time reporting insights.Key Highlights:Partnered with RKD Group and Dickerson Bakker to manage donor data workflows for direct mail and digital campaigns, supporting donation growth of $25.7M → $26.1M → $27.4M (FY23–FY25).Facilitated executive-level workshops to map the entire donor journey and defined cross-departmental business processes, aligning fundraising, marketing, and donor services teams to improve Salesforce architecture and marketing strategies.Managed 10+ system integrations, including Pardot, Classy, WeGive, Omatic AQURIT, Formstack, Apsona, SurveyMonkey, WealthEngine, Outlook, and Power BI.Migrated legacy Workflow Rules and Process Builder automations to Salesforce Flows for long-term maintainability and efficiency.Designed and deployed a Python automation to handle weekly donor reporting and FTP uploads for telemarketing partners, eliminating manual errors and saving 17+ hours annually.Created advanced dashboards and Salesforce/Apsona reports, enabling leadership to track campaign performance and donor engagement in real-time.

Education

• University of Michigan

  Bachelor of Arts, College of Literature, Science and the Arts - American Culture

  1998 — 2003

• The Johns Hopkins University - Carey Business School

  Global MBA, Marketing, Entrepreneurship, Healthcare

  2010 — 2012

• The Johns Hopkins University

  Master of Business Administration, Marketing

Skills

• Css
• Marketing
• Event Management
• Php
• Advertising
• Management
• Market Research
• Social Networking
• Social Media Marketing
• SEO
• Strategy
• E-Commerce
• Sem
• Project Management
• Data Analysis
• Online Marketing
• Social Media
• Non-Profits
• Centricity
• Project Planning
• Newsletters
• Web Analytics
• Integrated Marketing
• Content Management
• Leadership
• Strategic Planning
• Brainstorming
• Entrepreneurship
• Digital Marketing
• Analytics
• Business Strategy
• Email Marketing
• Copywriting
• Web Design
• Hipaa
• Html
• Business Intelligence
• Online Advertising
• Hit
• Fundraising