Gillian Coffey Boyer

About Gillian Coffey Boyer

Current Human Resources Business Partner at Chewy Fulfillment Center in Houston, TX. Focusing on serving our team members with empathy and respect. Driven to implement process improvements and automation so we can spend less time behind a computer and more time engaging with our talented team.

Experience

1. Human Resources Business Partner

   Chewy

   Jan 2025 — Present · Houston, TX, US

   Executed the launch of Chewy’s second-generation fulfillment center in Houston, TX, leading staffing, org design, and onboarding of 20+ exempt and 400+ non-exempt team members.• Directly manage and develop two Senior HR Administrators, providing daily guidance and monthly 1:1 coaching to align on operational priorities and long-term career growth.• Train new leaders on core HR systems and policies, fostering confident, compliant onboarding and promoting a cohesive team environment.• Conducted 40+ interviews for key roles, emphasizing cultural fit and alignment with Chewy’s values to strengthen team dynamics and long-term retention.• Facilitate employee relations matters including investigations and conflict resolution, fostering a culture of trust and open communication.• Champion performance management strategies and coach leaders on best practices to drive positive culture within the new site.• Ensure full compliance with federal, state, and local employment laws, including OSHA, FMLA, ADA, EEO, unemployment, worker’s compensation, and disability.• Serve as Change Champion for the enterprise-wide HCM system upgrade, driving adoption by educating HR, operations, and team members on system functionality and strategic value.

Education

• West Chester University of Pennsylvania

  Bachelor’s Degree, Criminal Justice

  2012 — 2015

• West Chester University of Pennsylvania

  Master’s Degree, Criminal Justice

  2015 — 2016