Gilda Babu
Station Aces Manager @Amazon
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WORK HISTORY
Station Aces Manager @Amazon
EDUCATION
New Delhi Institute Of Management
Post graduate diploma in management, Business, Management, Marketing, and Related Support Services
Delhi University
Bachelor of Arts - BA, Sociology
ABOUT GILDA BABU
Operations leader with 6+ years of experience at Amazon across India & now Europe, specialising in last-mile logistics, operational scale-up, and process excellence. Over the years, I’ve led multi-site teams, driven network-level initiatives, optimised DSP planning, enabled speed expansions, and improved customer-centric quality metrics - always with a deep focus on simplifying complex problems and making operations stronger, smarter, and faster.Recently, I’ve transitioned into a Process Excellence role in Amazon Europe - expanding my scope from delivery station leadership into network-wide mechanisms, data-driven deep dives, and scalable solutions. This shift has been both energising and perspective-expanding reinforcing my belief that execution and strategy are at their strongest when they are tightly aligned and continuously improved.I’m passionate about how tech, ops and systems thinking come together, whether it’s detecting root causes, building mechanisms, or driving change that sticks. I thrive in high-ownership environments, enjoy building teams that challenge assumptions, and anchor my leadership around clarity, curiosity and empathy.Outside of work, I find energy in reading, writing, and exploring ideas on operational design, customer behaviour and business strategy - especially where complexity can be translated into simple, elegant solutions that scale.
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