Gilberto Quintanilla Puente

Senior Manager - Architecture & Portal Leader Cemex Usa @NEORIS

Service Delivery Manager @ Cemex USAAgo 2013 – Present (5 months)* Nationwide Consulting Leader (budgeting, resources, planing, etc.)* 2nd & 3rd Level Applications Support for all applications (SAP & NonSAP)* 40+ resources (MX, US, IN)* Definition & Monitoring key performance indicators* Leading special projects & cordination with MexicoSAP Support Manager @ Cemex USAAgo 2008 – Ago 2013 (5 years)* Nationwide Consulting leader for the account* 20+ resources* 2nd & 3rd Level Applications Support for ECC, CRM, BW, BO, Portal, Mobile* Leading projects & cordination with Mexico* IT Applications Architecture Definition* Applications Optimization & Evolution* Testing Practice LeaderManager Global Methodologies & Testing @ Cemex MéxicoMay 2007 – Ago 2008 (1 year 4 months)* Responsible for definition & implementation of a new methodology for construction, packing, testing & delivery* Communication & Testing responsible for global functional packagesManager Commercial Implementation @ Cemex IrelandFeb 2007 – May 2007 (4 months)* Quality Assurance for commercial & logistics processes* GoLive & Rollout SupportManager Commercial Implementation @ Cemex FranceSep 2006 – Feb 2007 (6 months)* Consulting leader for commercial & logistics processes* GoLive & Rollout coordination* 10+ consultants from different countries* Responsible for project plan, budget & progress monitoringCountry Manager & Commercial Implementation @ Cemex GermanySep 2005 – Sep 2006 (1 year 1 month)* Country Consulting leader, as well as commercial & logistics processes* GoLive & Rollout coordination* 10+ consultants from different countries* Responsible for project plan, budget & progress monitoringManager Global Commercial Team @ Cemex MéxicoSep de 2004 – Sep 2005 (1 year 1 month)* Manager Commercial & Logistics team* Definition, construction & testing of global process template* 20+ resources