Gilberto Morales
Multilingual Training Consultant | Learning & Development Strategist | Banking Systems Expert | 35+ Countries | Driving Global Team Performance
- Role
- Training and Development Consultant at Wells Fargo
- Location
- Ocala, FL, US
- LinkedIn followers
- 500 followers
About Gilberto Morales
I’m a multilingual Training and Development Consultant with over 15 years of experience…
Experience
Training and Development Consultant
Jan 2019 — Present · US
Designed and implemented customized learning solutions for cross-functional teams, increasing training effectiveness scores.**Led end-to-end instructional design for onboarding and compliance programs, reducing time-to-productivity for new hires.**Collaborated with senior stakeholders to assess skills gaps and align training initiatives, driving a 25% improvement in team performance metrics.**Facilitated over 100 virtual and in-person workshops using blended learning strategies, achieving a satisfaction rate in post-session evaluations.
Education
The George Washington University
PMP Coursework
Skills
- Visionplus Certified Trainer
- Visionplus Senior Consultant
- Visionplus Subject Matter Expert
- Credit Cards Sme
- Software Project Management
- Requirements Analysis
- Visionplus
- Business Analysis
- Full Sdlc
- Card Processing Professional Services
- Payment Cards
- Incident Management
- Incident Analysis
- Defect Tracking and Resolution
- Credit Cards
- Professional Services
- Defect Tracking
- Requirements Gathering
- Incident Handling
- Project Management
- Program Management
- Risk Management
- Project Portfolio Management
- Project Delivery
- User Acceptance Testing
- Vendor Management
- Training
- Software Documentation
- Stakeholder Management
- Sdlc
- Change Management
- Testing
- Business Requirements
- Resource Management
- Cards
- Visio
- Gap Analysis
- Mainframe
- Business Process Improvement
- Systems Analysis
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