Gilbert Flores
- Role
- Navixus (Formerly Eventus Solutions Group)
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Gilbert Flores
Customer-centric operations leader with 15 + years building and scaling global support…
Experience
Skills
- Team Leadership
- Change Management
- Customer Retention
- Analytics
- Performance Management
- Offshore Management
- Social Media Marketing
- Business Process Improvement
- Bpo
- Call Center
- Sales
- Strategy
- Business Process Outsourcing (Bpo)
- Cross-Functional Team Leadership
- Executive Management
- Data Analysis
- Time Management
- Management
- Vendor Management
- Call Centers
- Training
- Marketing
- Team Building
- Outsourcing
- Behavioral Interviewing
- Customer Satisfaction
- Call Quality
- Business Analysis
- Process Improvement
- Motivated Self-Starter
- Human Resources
- Leadership
- Contact Centers
- Career Pathing
- Customer Service
- Collections
- Staff Development
- Creativity Coaching
- Call Center Development
- Customer Experience
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