Gigi T.

Senior Claims Resolution Manager @Gallagher Bassett

NJ, US

Investigates, evaluates, disposes and settles the most complex claims and highest exposures with minimal supervision. Includes the investigation, determination and evaluation of coverage, liability and damages, and the setting of proper reserves. Incumbents at this level typically hold claims reserve and settlement authority of up to liability and/or workers compensation or greater.Exercises proper judgment and decision making to analyze the claims exposure to determine the proper course of action and to appropriately settle the claim. Interact extensively with various parties involved in the claim process. Handle claims consistent with clients\' and corporate policies, procedures and \"best practices\" and also in accordance with any statutory, regulatory and ethics requirements. Document and communicate all claim activity timely and effectively and in a manner which supports the outcome of the claim file.

ARIZONA STATE UNIVERSITY

MASTERS, Spanish Language and Literature

Whittier College

Bachelor's degree, Spanish Language and Literature