Gigi Duffy
Team Lead-RCM Client Success I I help medical practices conquer A/R & exceed KPI benchmarks while building solid client relationships | AAPC Certified Medical Coder & Biller
- Role
- Rcm Client Success - Team Lead at ModMed
- Location
- Memphis, TN, US
- LinkedIn followers
- 500 followers
About Gigi Duffy
I am passionate about RCM, and I love sharing my knowledge to help those around me be a rockstar on what matters most to them. I\'m an innovative leader with 20 years of experience in RCM Account Management, Practice Management, and Medical Billing/Coding Management, which have resulted in increased practice revenues, produced above-average KPIs, increased account retention, and most importantly, driving client satisfaction. I have an elite track record of high-level account management at Modernizing Medicine as a Client Account Advisor and at TriZetto Provider Solutions (RCM/SME). I have also built solid client relationships, maintained SLAs, developed new business, and generated a high degree of client loyalty as a Client Account Manager with GroupOne Healthsource. I value and treat each medical practice I work with as my only one. I work well with cross-functional teams and enjoy the camaraderie of a common goal - happy clients and practices!Success can depend on many factors, but it ultimately boils down to one thing—passion. RCM is the work that makes me get out of bed in the morning and keeps me energized past the close of business. Coffee might also play a part in my enthusiasm, but that is a story for another day.LinkedIn helps me to make new connections and strengthen existing business relationships. Please connect with me here on LinkedIn.
Experience
Rcm Client Success - Team Lead
Mar 2024 — Present · Boca Raton, FL, US
Education
Practice Management Institute
CMC
2011 — 2019
AAPC - American Academy of Professional Coders
CPC and CpedC
2011 — 2022
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