Gideon Hyacinth

About Gideon Hyacinth

Experienced Human Resources Director with a demonstrated history of working in the technology and entertainment industries. Skilled in Strategic Business Partnership, Talent Management, Organizational Development, Analytics and Business Process Improvement.

Experience

1. Global Head of HR Business Partners and People Operations

   Plaid

   Jan 2022 — Present · US

   Built and led the HR Business Partner, People Services, and People Operations functions, setting the operating model, and hiring key talent to fill critical rolesDesigned a scalable HR support model by launching a centralized People Services organization, introducing self-service tooling, knowledge management, and ticketing systems that improved efficiency while maintaining a high-touch employee experience and enabling HRBPs to serve as true strategic partners to executive and functional leaders.Led the design and rollout of the company’s first Global Job Architecture, partnering with executive leadership to articulate clear expectations at every level and directed the job-matching process for employees. Launched a “Growth Guide” playbook to help teams build function-specific career expectations aligned to the global framework.Co-led the design and execution of the company’s first reduction in force, impacting 25% of the organization; owned employee selection, adverse impact analysis, and employee communications. Partnered with internal and external counsel to execute reductions across international locations, navigating country-specific legal requirements while maintaining consistency, fairness, and speed.Led a comprehensive U.S. location analysis across 50+ markets and recommended the site for a new GTM-focused office; partnered with Finance to model costs, set growth targets, and align hiring plans.Launched and served as Site Leader for the Raleigh office, overseeing relocation strategy, hiring, onboarding, culture, and performance; built dashboards to track attainment and led the site to outperform legacy offices on key metrics

Education

• St. Francis College

  Bachelor of Science (B.Sc.), Aviation Business Studies, Minor in Information Technology and HR

  2002 — 2005

• Michigan State University - Eli Broad College of Business

  Master of Business Administration (MBA), Human Resources Management and Strategic Management

  2006 — 2008

Skills

• Process Improvement
• Human Resources
• Organizational Development
• Leadership
• Management
• Vendor Management
• Change Management
• Program Management
• Strategy
• Leadership Development
• Personnel Management
• Cross-Functional Team Leadership
• Recruiting
• Analysis
• Training