Gideon Golstein

Management Consultant - Cx Design & Delivery @Accenture

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2021 — Present

Management Consultant - Cx Design & Delivery @Accenture

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Work with world leading global brands to design & deliver customer focussed digital transformation • Help shape, sell & mobilise programmes, working with management team & senior client stakeholders • Lead workstreams & multi-disciplinary teams to deliver journey & channel discovery & design • Use insights & thought leadership to design future state channel strategies, experiences, operating models & technology solutions • Work with client teams & technology partners on agile delivery & implementation • Create thought leadership for organisation & clients in areas across customer experience & culture

SKILLS

StrategySharepoint AdministrationStaff DevelopmentClipperSocial MediaCommunication SkillsLean Six SigmaAdministrative WorkComplaint InvestigationsProject ManagementMarketingOutlookCustomer Journey MappingCustomer Satisfaction ResearchNetworkingSalesFundraisingWritingProject PlanningAnalysisResearchVisioPcCustomer ExperienceManagementPowerpointBusiness ObjectsLeadershipMicrosoft WordInterviewsProjectsCustomer ServiceMarketing StrategyCommunicationCommunicatorBusiness Process ImprovementMacMicrosoft Excel

ABOUT GIDEON GOLSTEIN

A customer experience leader with expertise in research & insight, shaping CX strategy…

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Gideon Golstein — Management Consultant - Cx Design & Delivery at Accenture in London, GB | Unifers