Sarah Gibson
Operations Director @Cherry Professional - Relationship Led Recruitment
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WORK HISTORY
Operations Director @Cherry Professional - Relationship Led Recruitment
Nottingham, GB
Lead strategic change and transformation projects, including digital transformation, systems implementations, and process optimisation- Leading the operations team ensuring systems and business process save time, improve accuracy and data quality- Developing and driving data, marketing, AI & automation strategy- Driving continuous improvement of business infrastructure and processes including automation- Ensuring that infrastructure and technical strategy are generating ROI, working efficiently, and are enabling us to deliver a market leading experience to all stakeholders- Ensuring internal and external user experience is constantly developed and is of market leading standard- Managing business risk and protection including legal, HR, ISO, GDPR, compliance- Training and implementation of changes and transformation into the day to day behaviours within the business from systems implementations to training programmes
EDUCATION
Nottingham Trent University
2:1, Economics
University of Derby
Master of Business Administration (MBA)
SKILLS
ABOUT SARAH GIBSON
Ensuring that infrastructure and technical strategy are generating ROI, working efficiently, and are enabling us to deliver a market leading experience to all stakeholders- Leading strategic change through digital transformation strategy, developing and driving data, marketing, AI & automation strategy- Driving continuous improvement of business infrastructure and processes including automation- Ensuring internal and external user experience is constantly developed and is of market leading standard- Leading and managing the operations function which encompasses systems and data, marketing, administrative, legal & compliance, HR, risk, and IT & technical.Change- Creating, leading and implementing a diverse range of change and transformation projects including digital, process improvement, customer journey and service, systems implementations, HR initiatives, and training programmes to future proof the business and keep our competitive advantage- Driving continuous improvement of business and operational processes and resource allocation to ensure efficiency. Establishing a culture where best practice is at the heart of what we do, and a culture where the operations team are proud of what they do. I am passionate about data and business process and strive to continuously improve how we are working and the results we are delivering. Personal development is extremely important to me and I\'m proud to say that I have an MBA and that I am a Fellow Chartered Manager sitting on the East Midlands board of the CMI.
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