Teresa Gibbons
Effective leader making a positive organizational impact within a fast-paced, high-tech b2b contact center.
- Role
- Sr Business Intelligence Analyst at CDK Global
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Teresa Gibbons
I am growth-focused with a passion for developing, mentoring and coaching people to obtain their goals. I fervently use data to gain insights to continuously improve the customer experience and streamline operations.
Experience
Sr Business Intelligence Analyst
Aug 2020 — Present
Education
Texas Tech University - Rawls College of Business
BBA
Wayland Baptist University
Master of Business Administration (M.B.A.)
The University of Arizona Global Campus
Master of Science - MS
2024 — 2025
Skills
- Software Development
- Agile Methodologies
- Disaster Recovery
- Customer Support
- Cross-Functional Team Leadership
- Business Analysis
- Management
- Cross Functional Team Building
- Software Development Life Cycle (Sdlc)
- Leadership
- Product Management
- Itil V3 Foundations Certified
- Hardware
- Sdlc
- Testing
- Training
- Process Improvement
- Team Leadership
- Customer Service
- Strategy
- Team Building
- Software Project Management
- Customer Relationship Management (Crm)
- Change Management
- Project Management
- Technical Support
- Business Process Improvement
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