Gianluca Tessitore
Ai Principal Architect @Atlantic Technologies
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WORK HISTORY
Ai Principal Architect @Atlantic Technologies
Milan, IT
EDUCATION
Liceo Scientifico Galileo Galilei, Terni
Biennio, PNI: Piano Nazionale di Informatica
Scuola Militare Teuliè
Liceo Scientifico
ABOUT GIANLUCA TESSITORE
AI Solutions Architect & Salesforce CTA | 30+ Certifications | Expert in AI, LLM, NLP & Enterprise ArchitectureWith over 15 years of experience designing and implementing digital and AI-driven solutions on the Salesforce platform, I combine deep technical expertise in Machine Learning, Large Language Models, Natural Language Processing, and Enterprise Architecture to deliver scalable, high-impact projects.I have led multiple AI integrations within Sales, Service, and Marketing Cloud, developing predictive models, intelligent automation, and Agentforce solutions that boost operational efficiency, personalize customer experiences, and enhance decision-making. Key SpecialtiesAI & Predictive Analytics: forecasting, lead scoring, sentiment analysisNLP & LLM: automated classification, intelligent chatbots, RAG, document automationSalesforce Architecture: Sales, Service, Marketing, Experience, Commerce, Data CloudProcess Automation: streamlining workflows and reducing manual tasksIdentity & Access Management: SSO, MFA, consent management, GDPR complianceMulti-cloud integration & full-stack development (Java, Python, JavaScript, React, Node.js)I have partnered with leading companies across Retail, Consumer Goods, Travel, Automotive, Healthcare, and Manufacturing, driving digital transformation projects that achieved:+25% operational efficiency +40% faster onboarding +35% improvement in customer service speed My approach: blending strategy, innovation, and technical pragmatism to deliver solutions that generate measurable business value. I thrive in international, cross-functional environments where I can merge my passion for AI with my deep knowledge of the Salesforce ecosystem. Certifications: 30+ Salesforce (System and Application Architect, Consultant, Developer, AI Specialist), Agentforce Specialist, Data Cloud Consultant, Marketing Cloud Expert. Let’s connect: I’m always open to new challenges, collaborations, and innovative projects where AI and CRM can make a real difference. Take a look at my website on gianlucatessitore.com
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