Gianluca Murari

Pilot Support Manager Mxp @easyJet

Reporting to MXP Base Captain I’m now leading the 350+ MXP pilot community Job Accountabilities• Support the operational effectiveness of the base.• Manage pilot performance related to conduct, absence, return to work, disciplinary and grievance procedures.• Support the Base Captain in delivering the Flt ops engagement plan.• Recognise Pilots when they go the extra mile and promote recognition across all communities at base.• Support the Base Captain with easyJet’s Your Voice Matters survey for Pilots at base, ensuring deliverable actions plans are put in place and implemented.• Build relationships with local industrial bodies & works councils if applicable.• Support Base Captains in delivering innovative and effective communications to Pilots using multiple and effective channels.• Provide Flt ops input to ensure Health and Safety standards are met at local level.• Support the Safety and FRMS team with effective management of fatigue within base.• Maintain effective third-party supplier relationships (aircraft provisioning, engineering, ground handling) etc.• Work with Ground Ops and Cabin Services to ensure delivery of exceptional customer service at base.• Support the operation during times of disruption.• Support the administration of the command process with the co-pilots and Base Captain.• To be on-call as required.