Gianluca Fioretti

Key Account Manager @Vodafone

Duties and Responsibilities:Reporting directly to the District Manager KEY ACCOUNTMANAGER is a figure of \"Sale\" which has as its objective the acquisition of prospective customers of a specific market segment (large-enterprise).The portfolio of services includes- Voice and data on the move- Complex architecture of private voice and data networks- ICT- Design of B2C and B2B2C solutions with gold certified partnerMain drivers of the role:• assessment for selection and analysis of key customers• Needs analysis• development and planning of actions on key customer: the account planning• assessment of the critical variables of the \"value management for the customer\"• organization and management of the \'Account Team• the existing customer portfolio management in view of retention and development towards new market• monitoring of the projects implemented in full compliance with the contractual terms and periodic review of the progress of the planned activities