Gian Ameglio

IT Operations & Security | Security+ | AD | CrowdStrike & Sophos Endpoint Protection

Role
Help Desk Technician at VISIT FLORIDA
Location
North Port-Sarasota, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Gian Ameglio

SOC Analyst | CrowdStrike Falcon EDR | Insider Threat Detection through a Psychology Lens…

Experience

  1. Help Desk Technician

    VISIT FLORIDA

    May 2025 — Present · Tallahassee, FL, US

    Endpoint security Administrator: Protection, management, policies and group creation and incident response. Deployed and configured 200+ devices with Crowd-Strike environment.• Monitored and responded to security events using CrowdStrike SIEM/XDR, escalatinghigh-severity incidents as needed.•In charge of cross-platform support across tools and systems such as Okta, Box, Windows, macOS, Android, iOS, and more.•Led IT onboarding and training initiatives, developing user-friendly training videos and scripts to streamline new hire integration.•Responsable of incident response on phishing emails that evaded Trustifi filtering, analyzing threats and mitigating user impact.• In charge of support for remote collaboration tools including Zoom, Google Workspace, and Cisco Webex ensuring business meeting continuity.•Conducted internal audits in partnership with the accounting team to ensure accurate inventory documentation via Salesforce.

Education

  • Tallahassee Community College

    Associate's degree

    2023 — 2025

  • Florida State University

    Bachelors degree in Psychology

    2016 — 2021

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Gian Ameglio — Help Desk Technician at VISIT FLORIDA in North Port-Sarasota, US | Unifers