Gia Dinh

Technical Service Manager at SAP Enterprise Cloud Services

Role: Technical Service Manager at SAP
Location: Houston, TX, US
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Gia Dinh

As a Technical Service Manager at SAP with over 5 years of experience in this role and…

Experience

Technical Service Manager
SAP
Jul 2020 — Present
Be a trusted technical advisor for SAP customers and partners on their journey to the cloud with different cloud providers such as SAP/AWS/Azure/GCP/IBM. Helping customer to optimize investments in SAP Software.Ensure high technical quality of service and address technical complexities.Works closely with customers and partners to develop deep understanding of business goal, landscape and interfaces. Steer and advice SAP cloud customer on the right solution and innovation on SAP/partners portfolio.

Education

University of Houston-Clear Lake
Master of MIS
2010 — 2012

Contact information

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Current company

SAP

Software Development · 10K employees · Founded 1972 · Dietmar-Hopp-Allee 16, Walldorf, BW, 69190, DE

SAP is a global leader in enterprise applications and business AI, helping organizations run end-to-end operations on a unified cloud ERP platform. With SAP S/4HANA Cloud, SAP Business AI, and SAP Business Technology Platform (BTP), SAP enables companies to connect data, automate processes, and make real-time, intelligent decisions across the enterprise. SAP capabilities and portfolio • Cloud ERP: SAP S/4HANA Cloud (finance, procurement, core operations) • Business AI: Embedded AI across HR, finance, supply chain, and customer experience • Data & Integration: SAP Business Technology Platform (BTP) data, analytics, and application development • Human Resources: SAP SuccessFactors (workforce management and employee experience) • Customer Experience: SAP CX (commerce, marketing, sales, and service) • Supply Chain: SAP SCM (planning, logistics, manufacturing, operations) • Enterprise integration: Connect SAP and non-SAP systems across the business • Real-time insights: Operational data, analytics, and predictive capabilities • Automation: Intelligent workflows embedded directly into business processes SAP combines cloud ERP, data, and AI to help organizations operate more efficiently, adapt faster, and grow in an AI-driven world, supported by a global ecosystem of customers and partners. Our Community Guidelines We’re committed to fostering meaningful, respectful conversations. To maintain a positive environment, we moderate comments that: • Target individuals, including employees, customers, or partners • Contain discriminatory, harassing, or threatening content • Share personal information without consent • Promote misinformation, spam, or third-party links We support open dialogue and constructive feedback but will remove content that violates these guidelines without notice. Thank you for contributing to a respectful community. For questions about moderation, please DM us or contact b••••••••@sap.com SAP privacy statement for followers: www.sap.com/sps

sap.com

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About Gia Dinh

Experience

Technical Service Manager

Education

University of Houston-Clear Lake

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