Gia Thach Nguyen
Digitisation Support Officer @Pmi Adelaide South Australia
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WORK HISTORY
Digitisation Support Officer @Pmi Adelaide South Australia
Adelaide, SA
Take the responsibility to analyze existing manual and paper-based processes and identify opportunities fordigital transformation- Design and implement workflow solutions using Microsoft tools such as as SharePoint and Power Platform (Power Apps, Power Automate) to develop automated workflows to reduce duplication and improve data accuracy- Utilize Power BI to create user-friendly dashboards and reporting tools that be used by the board members- Work collaboratively across the Chapter to gather requirements and deliver tailored digital solutions- Provide training and guidance to staff on new systems and tools and maintain documentation for processes and system configurations.
EDUCATION
Coursera
Google Data Analytics Certificate , Data analytics
Da Nang University of Foreign Language Studies
Bachelor's degree, Bussiness English
Torrens University Australia
Master's degree, Business Information System
ABOUT GIA THACH NGUYEN
My journey into data began in 2021 as a Quality Analyst & Evaluator at Concentrix Malaysia. With over 3 years of experience using data to drive informed decisions, I quickly learned that accuracy and integrity are the foundations of success. In that role, I leveraged Excel to analyze team performance and delivered actionable insights to managers and clients, ensuring high-quality reporting and operational excellence.To deepen my technical expertise, I moved to Australia to pursue my Master’s Degree, transitioning my focus toward advanced analytics and Business Intelligence. I have since built end-to-end BI solutions using SQL, R, and Power BI, developing a passion to create effective data models to turning raw data into clear, impactful visualisations.My goal is simple: to help businesses get \"smarter\" with data. I am passionate about finding the root causes of business problems and building solutions that allow stakeholders to make decisions with confidence.I am a lifelong learner with a strong interest in the Finance and Retail industries. I believe in personal growth and resilience. My favourite saying is:\"You can\'t change the direction of the wind, but you can adjust your sails to always reach your destination.\"
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