Gi-Wai K.
Operations Officer @easyJet
Signup · Get unlimited contacts
WORK HISTORY
Operations Officer @easyJet
London Luton Airport, GB
In charge of monitoring a fleet of over 350 aircraft over 3 AOCS (U2,EC,DS)- Carry out the function of flight watch to ensure our aircraft reach their intended destinations- Proactively swapping aircraft around to mitigate against any delays and maintain OTP throughout the day- Working closely with Senior Staff and NDM ensuring that all measures are taken to minimise disruption, at all times, taking into account passenger welfare, cost optimisation, limitation of knock-on network effects and potential EU261 claims- Carry out weather checks (METAR & TAF) and produce contingency plans if necessary. If required, also calling the MET Office for any urgent enquiries to assist with any necessary decision making- Monitor ACARS - Taking action with high priority messages such as diversions and incidents on board- Liaise with Crewing department to ensure our crew are legal and within hours to operate our aircraft- Liaise with Customer Disruption to make sure all relevant communication is sent out to our customers. Eg Lengthy delays and Cancellations- Liaise with Maintenance & Engineering with regard to Maintenance Planning to maximise aircraft availability and minimise operational impacts- Fleet optimisation - Making sure our aircraft are operating to the best of their capabilities. Taking into consideration CEO/NEO performance, Weight and Specific Airfield Requirements.
EDUCATION
Stapleford Flight Centre
PPL (A)
ABOUT GI-WAI K.
An individual with experience in Retail and most recently the Aviation industry. Whilst working in retail I was responsible for a variety of tasks such as end of day banking, improving customer satisfaction and promoting certain products. I transitioned into the aviation industry to fulfil my passion in travelling and flying straight after completing my A-Levels. Working as a Ramp Agent has allowed me to develop a deep understanding of airline operations, customer service protocols and safety regulations. My experience in two different sectors at such a young age and combining experiences in Retail and Aviation make me uniquely qualified for positions that require adaptability, exceptional communication skills, attention to detail, and the ability to thrive under pressure.I’m always seeking career progression and personal growth with the aim to fly commercially one day. As of January 2025 I have commenced flight training on the modular pathway.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.