Ghunusha Phukon
Education Training Specialist @Medtronic
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WORK HISTORY
Education Training Specialist @Medtronic
Pune, IN
Plan, develop, deliver, and evaluate new hire training programs for all customer facing teams, including classroom training sessions, self-study programs, and print materials. • Develop creative, interactive training tools, quick reference guides, and exercises to increase interest during training and knowledge retention. • Contribute to storyboarding and development of eLearning content and blended learning solutions. • Communicate frequently and effectively with key stakeholders to ensure that training programs are aligned with the goals and objectives of the business. • Develop and administer online testing and post-training evaluations. • Deliver real-time coaching and feedback to trainees and trainees’ supervisors/managers.
EDUCATION
Kendriya Vidyalaya
83%
Jagannath Barooah College
Bachelor's degree
ABOUT GHUNUSHA PHUKON
Experienced professional with 8+ years of hands-on involvement in US Healthcare Revenue Cycle Management (RCM), specializing in Denials Management, Prior Authorization, Patient Billing, and Claim Follow-up. Over the past 5 years, I\'ve dedicated my focus to Training and Development, nurturing teams to excel in complex RCM landscapes. Adept at managing high-volume workflows, I\'ve consistently achieved 100% throughput in handling diverse batches.
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