Ghulam Dastagir
Operation Support Manager @First Response Group
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WORK HISTORY
Operation Support Manager @First Response Group
Manchester, GB
Responsible for supporting the delivery of security and operational services across multiple client sites in the North West, ensuring high standards of safety, compliance, and service delivery.Key responsibilities:• Oversee day-to-day security operations across multiple sites including logistics hubs, student accommodation, and commercial environments• Manage and support teams of security officers and supervisors, ensuring welfare, performance, and operational efficiency• Conduct regular site visits, audits, and compliance checks to maintain client and regulatory standards• Coordinate staffing, rostering, and operational coverage to ensure smooth service delivery• Respond to incidents and provide operational guidance to on-site teams when required• Maintain strong client relationships and act as a key point of contact for operational matters• Support recruitment, training, and onboarding of new security personnel• Ensure adherence to company policies, risk assessments, and security procedures
EDUCATION
University of Lancashire
Master of Business Administration - MBA, Business Administration and Management, General
Shadan Degree College for Men
B.com computers, Business/Commerce, General
ABOUT GHULAM DASTAGIR
Currently serving as Operation Support Manager at First Response Group, contributing to the effective delivery of security and operational services across multiple client sites in the North West. Responsibilities include overseeing day-to-day security operations, conducting compliance checks, managing security teams, and coordinating staffing for seamless service delivery in diverse environments such as logistics hubs, student accommodations, and commercial spaces. Holds an MBA from the University of Central Lancashire, with a background in business administration and management. Previous experience includes supervising event security and handling safety planning, incident reporting, and compliance. Skilled in event planning, workforce coordination, and risk management, with a focus on maintaining high standards of safety and operational efficiency.
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