George Hsieh
Senior Technical Program Manager @GitHub
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WORK HISTORY
Senior Technical Program Manager @GitHub
San Francisco, CA, US
EDUCATION
UC San Diego
Bachelor's, Psychology BA
SKILLS
ABOUT GEORGE HSIEH
As a Senior Technical Program Manager with over a decade of experience, I have a proven track record in driving cross-functional programs, leading complex engineering initiatives, and managing infrastructure projects across B2B and B2C products. My expertise spans front and back-end development, cloud operations, and DevOps practices with a focus on operational efficiency, service stability, and team productivity. I specialize in Agile methodologies, Continuous Integration/Continuous Deployment (CI/CD), and Site Reliability Engineering (SRE), having successfully deployed mission-critical systems that have unlocked millions in revenue and increased team productivity by over 45%.Key Achievements- Spearheaded the deployment of an EU Data Center that enabled a $3M client deal and unlocked the EU market- Reduced deployment times by 32% at Globality through process optimization in Change Risk Assessment and Pre-Defined Procedures- Built and led the Localization Program at Trip.com, contributing to its acquisition by Skyscanner- Implemented Agile practices at Zoom, resulting in a 22% reduction in bugs and a 45% increase in team satisfaction- Awarded Top Performer at Zoom for exceptional leadership and program management in Q4 2023.
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