Avijit Ghosh
Senior Sw Engineering Manager @NCR Voyix
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WORK HISTORY
Senior Sw Engineering Manager @NCR Voyix
Hyderabad, IN
Own end-to-end product release management: define roadmaps, coordinate with Product & Ops, and enforce SLAs - ensuring on-time, high-quality production cycles.• Continue leading core R&D, L4 support, and automation teams (15 engineers) in delivering secure, scalable payment gateway software.• Mentor engineering managers on tech debt reduction, architecture optimization, and process best practices - raising consistency across the function.• Drive reliability and supportability initiatives: reduced L4 ticket volume by 30% through targeted workflows and cross-functional collaboration.• Standardize engineering practices and delivery KPIs across teams, reinforcing a culture of continuous improvement and accountability.
EDUCATION
Siliguri Institute of Technology
B.E., Information Technology
SKILLS
ABOUT AVIJIT GHOSH
20 years of professional experience in Global Delivery, Project & Engineering Management across Payments, Auditing, Finance, HR & Shipping domains for Product & Service based organizations. Proficient in using interpersonal abilities to encourage and guide a team of passionate engineers to implement innovative technical solutions. A highly energetic, detail-oriented leader and focused problem-solver who takes initiative to create best in class processes having strong follow up skills and a sense of positive urgency.Responsibilities include various leadership roles of engineering, project execution and management, vendor management, stakeholder management and engineering process improvement & optimization.
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