Rajendra Raj Ghimire
Software Engineer @ Walmart Global Tech | DNS and CDN Management | Machine Learning | Artificial Intelligence Integration| Firewall andGateway Management | Cloud Configuration Management | PMP Certified
- Role
- Software Engineer Iii at Walmart Global Tech
- Location
- Bellevue, WA, US
- LinkedIn followers
- 500 followers
About Rajendra Raj Ghimire
Seasoned Software Engineer with certifications and deep expertise in cloud technologies, DevOps, and Site Reliability Engineering, leveraging automation, CI/CD, and robust infrastructure design to boost system reliability, security, and performance—driving innovation through machine learning, streamlined deployments, effective incident management, and strong cross-functional collaboration.
Experience
Software Engineer Iii
Aug 2022 — Present · Seattle, WA, US
Leveraged in-depth technical knowledge of omni-channel cloud platforms, web traffic flows, micro-services, and service dependencies for major incident resolution.• Utilized knowledge of network technologies such as different protocols (TCP/IP, UDP, ICMP, etc.), MAC addresses, IP packets, DNS, CDN, OSI layers, Firewalls, Gateway, Proxy, and load balancers.• Provided L1 and L2 production support for multiple cloud technologies such as OpenStack, Cloud Native platform, Microsoft Azure, and Google Cloud Platform for triaging critical issues, using various internal and vendor-related tools.• Improved the effectiveness and efficiency of incident management and reduced system downtime (MTTD, MTTE, MTTR) by designing and implementing a Machine Learning module, later integrated into a database feeding AI algorithms. • Detected and analyzed monitoring graphs and alerts to identify systems causing production impact with tools like Grafana, Prometheus, MMS, Kibana, Graphite, ServiceNow, Jira, Dynatrace, New Relic, Omniture, Splunk, and CDN logs.• Triaged site-impacting production issues by quantifying impact, severity, and urgency; analyzing systems for quick remediation; engaging right teams for recovery;and focusing on immediate restoration.• Developed enterprise monitoring and utilized tooling software solutions such as Grafana, Kibana, Splunk, Graphite, and New Relic to improve visibility, proactively detect issues, and restore system availability.• Designed and implemented JavaScript for integration of alerting tool with service API endpoints with various tools like ServiceNow, Spotlight, and xMatters.• Enhanced solutions by developing automation with Docker and Kubernetes and working with DevOps and Engineering teams.
Education
Seattle University
Master of Computer Applications - MCA, Computer Science
Tribhuvan University
Bachelor's degree, Computer Science
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