Gheevarghese Jacob
Healthcare Benefits Specialist Benefits Consultant @Patient Funding Alternatives
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WORK HISTORY
Healthcare Benefits Specialist Benefits Consultant @Patient Funding Alternatives
Woburn, MA, US
Exceeded 150% of annual performance goals by resolving complex eligibility, payroll deduction, enrollment, and reimbursement issues.• Collaborate with HR departments, payroll teams, carriers, brokers, and state agencies to coordinate employer-sponsored coverage with premium assistance programs.• Train new team members on benefits workflows, documentation standards, and deduction letter preparation.• Develop retro-arrears documentation, deduction letters, and audit materials supporting reimbursement validation and compliance.• Manage cases involving HIPP, Medicaid, CHIP, and employer-sponsored health plans.
EDUCATION
Colorado State University Global
Master's degree, M.S., Healthcare Administration & Management
Eastern Illinois University
Bachelor of Arts (B.A.), General Studies
Colorado State University Global
Minor, Applied Business Management
ABOUT GHEEVARGHESE JACOB
Benefits and healthcare operations professional with 8+ years of experience supporting employer-sponsored health plans, benefits administration, and client service operations across healthcare and insurance environments. Currently serving as a Benefits Advocacy Specialist at Patient Funding Alternatives, where I work closely with HR teams, payroll departments, insurance carriers, brokers, and state agencies to resolve complex eligibility, enrollment, and premium reimbursement issues. I have consistently exceeded performance goals while helping employers and employees navigate complicated benefits processes involving ERISA, ACA compliance, payroll deductions, enrollment verification, and state premium assistance programs such as HIPP. Key strengths include: • Benefits Administration & Enrollment • HR & Payroll Coordination • Premium Reconciliation & Payroll Deduction Audits • State Premium Assistance Programs (HIPP, Medicaid, CHIP) • Carrier & Broker Relations • Cross-Functional Operations Support • Staff Training & Team Leadership In addition to my healthcare and benefits background, I bring leadership experience from managing teams, improving operational workflows, and supporting high-volume service environments. I hold a Master’s degree in Healthcare Administration & Management and previously served in the United States Navy as an Aviation Boatswain’s Mate, where I developed leadership skills in fast-paced, compliance-driven environments. I am passionate about helping organizations improve benefits access, operational efficiency, and employee healthcare outcomes.
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