M Ghazanfar Umer

Warehouse Supervisor @Maple Leaf Foods Inc

CA

As a Warehouse Supervisor at Maple Leaf Foods, I am committed to delivering excellence in warehouse operations by ensuring timely and efficient management of shipping, receiving, and product warehousing. Reporting to the Distribution Lead Supervisor, I oversee a dedicated team of unionized hourly employees, driving compliance with company policies and HACCP/CFIA standards to meet customer demand and ensure operational efficiency.Key Responsibilities:Oversee shipping, receiving, warehousing, order picking, and cycle counts to ensure on-time and accurate customer order fulfillment.Manage carrier operations for efficient trailer loading/unloading.Maintain a safe, organized, and productive shift environment, collaborating with other supervisors to optimize operations.Lead and manage a unionized workforce, ensuring fair and equitable treatment in line with company policies and collective agreements.Provide coaching, training, performance evaluations, and disciplinary actions as needed to foster a high-performing team.Conduct competency assessments and ensure employees are trained in health & safety protocols.Collaborate with HR to address grievances, workforce planning, and employee interviews.Propose resource adjustments to meet operational needs and participate in hiring decisions to strengthen the warehouse team.Uphold HACCP/CFIA requirements for proper product handling.Record employee work hours for payroll accuracy.Deliver operational performance and delivery metrics to senior management.Successfully maintained high standards of customer satisfaction through efficient order processing and on-time delivery.Streamlined warehouse operations by fostering cross-shift collaboration and implementing effective resource planning.Cultivated a positive work environment by addressing employee concerns promptly and equitably.