Ghanendra Kumar

About Ghanendra Kumar

16+ years of experience building HR strategy and execution. Strong background in quantitative decision making. Managed critical HR operational processes with end to end responsibility. Experience in leading big teams and all level of senior leaders. Analytical, mediation and decision making, can influence without authority. Track record of employee development and retention. Skilled in collaborative management environment, succeeding through regular meetings with clear format and informal communication with members of remote and local management team. Hands on experience and knowledge of HCM (Human Capital Management), Global (NA, LATAM, CAN, APAC & EMEA) payroll, onboarding, recruitment, exits, appraisals and C&B, employee relations, etc. Experience in leadership development, escalation management, NPS improvement, KPI reviews, transitions and process migrations, BPI through LEAN, associate engagement, business development, vendor management, etc.

Experience

1. Director of HR Shared Services

   Extreme Networks

   Aug 2023 — Present · Bengaluru, IN

   Accountable for developing and managing the employee life cycle HR Operations processes. Identify, develop, and implement services that are high value for customers and meet the strategic goals of the HR function as well as the diverse needs of a multi-faceted, complex organisation. • Manages a team that is responsible for HR Help Desk and completing personnel transactions, such as hires, promotions, termination records, and maintenance of associated records, responsible for all HR administrative actions in Oracle.• Accountable for analysis, publication, and management of Service Delivery dashboard (SLA) – using data and insight to drive improved performance.• Lead a high-performing team with a culture of accountability that ensures delivery of timely and quality services that meet Service Level Agreements• Lead operational support and partnerships with functional HR teams (HR Business Partners, Talent Acquisition, Total Rewards and Talent Development) to anticipate and meet customers evolving needs while helping to improve and enhance all people-related operational services and processes. • Lead compliance efforts and reporting (i.e, SOX, Corporate Audits, and internal/external audits). Required to stay abreast of relevant regulations and policy requirements, ensuring service processes are compliant. • Supporting current and potential M&A transactions.• Point of escalation and ensure any issues come to a satisfactory resolution and all stakeholders are updated.• Collaborate with HR Leadership Team to plan, design and deliver changes driven by policy or • Use strong negotiation, influencing and socialisation skills to ensure that key identified stakeholders are made aware of and kept up to date with the latest information regarding HR Service Delivery• Develop strong communication channels, through regular feedback and team huddles which ensure all stakeholders understand priorities, are informed of changes and have up to date business information.

Education

• M.M.H. College, Ghaziabad Mob. No.9811406167, 0120-2861414

  Master's degree, Business/Commerce, General

  2002 — 2004

• M.M.H. College, Ghaziabad

  Bachelor's of Commerce (B.Com.), Accounting and Business/Management

  1999 — 2002

• M.M.H. College, Ghaziabad

  Master's of commerce (M. Com.), Accounting and Business/Management

  2002 — 2004