Ghalib Ajeena
IT Network Engineer at AWS | CCNA | CCNP
- Role
- IT Support Engineer Ii at Amazon Web Services (AWS)
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Ghalib Ajeena
An IT Engineer with 15 years of experience, specializing in network engineering, system administration, root cause analysis, process improvement, and IT infrastructure. Adept at coordinating cross-functionally to implement technical solutions for computer hardware and enterprise application software. A strong track record of identifying process improvements to enhance efficiency and coordinating with technical teams and external stakeholders to execute complex networking projects. Key Competencies: IT Support Systems, Network Engineering, System Engineering, Help Desk SupportProject Management, Process Improvement, It Architecture, DNSContact Ghalib Ajeena regarding job opportunities in the IT industry via phone (31••••••02) or e-mail (g••••••••@gmail.com).
Experience
IT Support Engineer Ii
Oct 2023 — Present · San Francisco, CA, US
Project planning, coordination and execution.• Write and plan and or execute change management procedures.• Lead or collaborate with continued technology improvement efforts. • Mentor, build, motivate and guide junior team.• Point of escalation from junior engineers or technicians.• Participated in hiring events as interviewer in person and virtually.• Travel to support national projects at other locations. • Write SOPs, Wikis and other documentation of procedures.• Experience with Asana, Clarity PPM and Service Now technologies• Project planning, coordination and execution. • Write and plan and or execute change management procedures. • Lead or collaborate with continued technology improvement efforts. • Mentor, build, motivate and guide junior team • Point of escalation from junior engineers or technicians • Participated in hiring events as interviewer in person and virtually. • Travel to support national projects at other locations. • Write SOPs, Wikis and other documentation of procedures. • Experience with Asana, Clarity PPM and Service Now technologiesSkills: Mentoring · Interviewing · IT Service Management · Project Planning · Change Management · Cisco IOS
Education
FACHHOCHSCHULE KÄRNTEN
Master’s Degree, Electrical, Electronics and Communications Engineering
2013 — 2015
Cisco Networking Academy
Certified Cisco Certified Network Associate Routing and Switching , Network and System Administration/Administrator
2019
Computer Systems Institute, Chicago, IL
Business Career Program (BCP), Business, Management, Marketing, and Related Support Services
2018 — 2019
Arab International University
Bachelor of Applied Science (B.A.Sc.), Electrical, Electronics and Communications Engineering
2006 — 2011
Skills
- Ccna
- Toefl
- Microsoft Office
- Troubleshooting
- Cdma
- Networking
- Transmission
- Instrumentation
- Telecommunications
- Gsm
- Wireless
- Sdh
- Microwave
- 3g
- Network Engineering
- Switches
- Tcp/Ip
- C++
- Linux
- Cisco Technologies
- C
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