Ghada Khabou
Graphic Design Specialist @VistaPrint
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WORK HISTORY
Graphic Design Specialist @VistaPrint
TN
Design Artist for international customers :(FR-CA-UK-US-DE)As a Design Artist, I am part of a specialized team that provides design support (Design Creation - Recreation - Template editing) to our customers through advanced customization of Vistaprint design templates and modifications to customer design assets.The goal is to provide world-class customer service by offering a professional design and customization service to our customers and providing assistance and guidance with products and graphic designs, as well as showing confidence in navigating our website and executing our processes.My role was involved in:• Answering all customer inquiries through tickets and designs requests in a courteous and professional manner• Handling customer design requests over outbound calls and as offline work• Building a strong customer relationship and commitment• Helping customers make advanced customization to Vistaprint designs• Creating custom matching sets of products• Executing requested design updates, expansions and revisions using Adobe CC and Vistaprint technologyMain task : to create designs of French, British or American customersto ensure they meet design standards printand customer business expectationsSoftware :(Adobe Suite: Ai, Psd, Id, Adobe Type Kit.)and the company\'s internal tools.Mission and goals :• Apply a customer satisfaction approach in day-to-day tasks• Proactively raise system issues, tools, performance and processes.• Team work spirit
EDUCATION
GOMYCODE
Certificat professionnel " introduction to UX design, ux design
Digital Campus
Conception web
Digital Campus
MBA expert stratégie digitale, ux design
Digital Campus
Stratégie Digitale
Institut Supérieur de Gestion de Tunis
Master professionnel, digital marketing
Essted
Bachelor's degree in graphic design, graphic design
ESSTeD - Ecole Supérieure Des Sciences et Technologies du Design
research master's degree , Graphic design
ABOUT GHADA KHABOU
Je suis graphiste senior en freelance avec plus de 7 ans d\'expérience. je réalise de la création graphique et digitale. J\'ai commencé très jeune comme peintre et guitariste passionné, puis j\'ai étudié le graphisme. Je suis passionnée par le design, l\'art, la musique et toutes les choses créatives.Puisque je suis tellement passionnée par l’apprentissage et que j’ai la volonté d’explorer de nouveaux domaines. J\'ai décidé de commencer à étudier le marketing numérique.En tant pluridisciplinaire. Je possède un grand ensemble de compétences qui me permettent de travailler sur des canaux hors ligne et en ligne.Organisée, autonome et déterminée avec des compétences en communication écrite, orale et interpersonnelle.Curieuse et proactive. Je suis constamment à la recherche de nouveaux défis et de nouvelles compétences pour accroître mes connaissances et mes capacités.je partage avec vous mon profil behance
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