Gordon Greenland
Senior Director, IT Infrastructure at JELD-WEN
- Role
- Senior Director, IT Infrastructure at JELD-WEN, Inc.
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Gordon Greenland
Senior infrastructure and technology leader with extensive global experience across North America and EMEA. Proven track record delivering large-scale infrastructure modernisation, multi-cloudtransformation, and cyber-resilient operating models within complex, regulated, and manufacturing-ledorganisations. Recognised for strong financial governance, pragmatic strategy execution, and leadership ofhigh-performing global teams. Trusted partner to executive stakeholders in stabilising operations, reducing cost and risk, and enabling scalable, secure platforms that deliver measurable business outcomes.
Experience
Senior Director, IT Infrastructure
Sep 2024 — Present · Charlotte, NC, US
Lead global infrastructure strategy and operations for a £2.83bn manufacturing enterprise, overseeing a 90-person team and a £22M budget supporting users across 15 countries.• Defined and delivered JELD-WEN’s multi-cloud strategy• Established a 24×7 Global NOC cutting resolution time 25% and major incidents 50%.• Implemented enterprise segmentation, closing key audit findings and eliminating lateral-movement risk.
Education
Lake Michigan College
Associate's degree, Business Administration
2014 — 2017
Newark and Sherwood College
BTEC National Diploma, Media
Colorado State University Global
Bachelor of Business Administration - BBA
2017 — 2019
Skills
- Active Directory
- Cloud Computing
- Solution Selling
- Program Management
- IT Operations
- Vendor Management
- Saas
- Product Lifecycle Management
- Security
- Enterprise Software
- Integration
- IT Service Management
- Systems Management
- Servers
- Crm
- Itil
- Budgets
- Leadership
- Help Desk Support
- Pre-Sales
- Citrix
- System Administration
- Disaster Recovery
- Microsoft Exchange
- Business Alignment
- Emergency Management
- Networking
- Salesforce.com
- IT Strategy
- Virtualization
- Software Documentation
- Troubleshooting
- Management
- Vmware
- Technical Support
- Business Analysis
- IT Management
- Customer Relationship Management (Crm)
- Business Process Improvement
- Service Management
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