Susan McAlonan
Programme Management @West Midlands Combined Authority
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WORK HISTORY
Programme Management @West Midlands Combined Authority
Birmingham, GB
Bus Franchising - Bus Reform ProgrammeOperating Model & Franchise Provision Workstreams Senior Project Manager
EDUCATION
University of Southampton
Master of Business Administration - MBA, Business, Management, Marketing, and Related Support Services
University of the West of England
BA (Hons) Housing, Social Housing, Surveying
ABOUT SUSAN MCALONAN
A Transformation & Change Leader with an excellent record in planning and delivering organisational, commercial, customer & people focused objectives within complex environments. Highly adaptable, a common-sense and hands-on approach is applied to achieve c-suite & executive sponsored enterprise-wide strategic outcomes including mobilising third parties and turnaround situations. Great communication skills engage in data-based decision-making to achieve business & tech improvements. I lead and collaborate with different teams including IT, Operations, Compliance, Legal, Finance, Procurement, Supply Chain, Fleet, Logistics, and Central Services, supporting these cross-functional groups, Stakeholders and the end users to ensure readiness, ongoing people engagement and adoption. Key Strengths REMOVING BLOCKERS / PROBLEM SOLVER COST SAVINGS CUSTOMER EXPERIENCE IMPROVEMENTSSAMPLE COMPANIESTransport for Greater Manchester (TfGM)| Millbrook Health Care | Shop Direct | Serco GS | Argos FS | Water Plus | Virgin Media | N Brown | TRIL | Hexagon Consultants | Plumfall Consultants.Please get in touch to discuss opportunities: Mob: 07•••••••64 | s••••••••@aol.co.uk
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