Geshon Gomez

Digital HR Architect | Digital Transformation Leader (BFSI) | HRIS Strategist | Certified Darwinbox Expert | Eliminating Inefficiency through Automation

Role
HR Technology Support Manager at YES BANK
Location
Mumbai, MH, IN
LinkedIn followers
500 followers

About Geshon Gomez

With a deep specialization in Darwinbox and a career forged in the high-stakes BFSI sector (Banking & Insurance), I bridge the gap between complex HR needs and seamless technical execution.I specialize in taking messy, manual workflows and turning them into automated, people-centric systems that actually work. My philosophy is simple: Solve it, improve it, or prove why it\'s not feasible. I have zero interest in \"tech for tech’s sake.\" I focus on high-impact HRIS transformations that reach thousands of employees while maintaining operational excellence.What I bring to the table: • Precision Implementation: Certified Darwinbox expertise with a track record of large-scale HRIS deployments. • Operational Architecture: Redesigning workflows to eliminate friction and maximize ROI in HR Tech. • Change Leadership: Moving organizations from legacy mindsets to digital-first cultures. • Product Thinking: Treating the HRIS as a product that must deliver a top-tier user experience.If you are looking for a leader who values logic over fluff and results over activity, let’s connect. I’m here to build the future of work - one automated workflow at a time.

Experience

  1. HR Technology Support Manager

    YES BANK

    Mar 2022 — Present · Mumbai, IN

    Led end-to-end implementation of Darwinbox (HRIS) and Talent Recruit (ATS) across the enterprise, significantly enhancing automation, data integrity, and system adoption.· Streamlined and standardized HR workflows, reducing manual interventions and increasing operational consistency throughout the organization.· Collaborated with business stakeholders and technology vendors to tailor HR technology solutions to specific banking requirements, ensuring regulatory compliance and operational relevance.· Revamped helpdesk operations by refining ticket triaging processes and optimizing SLA tracking, enabling faster, more reliable support for users.Key Achievements:· Drove a 30% increase in HR technology adoption across the organization, positively impacting user experience and process efficiency.· Reduced manual HR processing workload by 40% through robust automation initiatives.· Consistently achieved 95% SLA compliance on escalated cases, reflecting a commitment to service excellence and prompt issue resolution.

Education

  • University of Mumbai

    Masters of Management Studies , Human Resources Management

    2019 — 2021

  • University of Mumbai

    Bachelor of Management Studies , Human Resources

    2015 — 2018

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Geshon Gomez — HR Technology Support Manager at YES BANK in Mumbai, MH, IN | Unifers