Gerson Barrientos
Security Technical Support Engineer @ Google | Recent QAE @ Amazon | Year Up Alumni
- Role
- Security Technical Support Engineer at Google
- Location
- Bellevue, WA, US
- LinkedIn followers
- 500 followers
About Gerson Barrientos
At Google, my role as a Security Technical Support Engineer encompasses managing the Widevine product range and ensuring robust security measures for content protection. Our team\'s dedication to optimizing technical support through automation and vigilant vulnerability detection is paramount. With a Master\'s in Cybersecurity in progress at Western Governors University, I am deepening my expertise to further contribute to the field. My core competencies include prompt engineering, PHP, and a profound understanding of Notion productivity software, all of which are vital in my current position. Through collaboration, our team facilitates secure license distributions and effective bug management, embodying the values of excellence and innovation that drive my professional journey.
Experience
Security Technical Support Engineer
Feb 2023 — Present · Seattle, WA, US
Provide technical support of the Widevine product range (server and client software) via email to licensees.Re-produce and file bugs reported by partners.Manage database to ensure backup of device\'s status from our partnerDetect vulnerabilitiesEscalate high priority, high severity issues as necessary.Automate tasks in Google Table by using scripts to ensure optimization in the teamProvide Proxy and License Server SDKs packages to ensure partner\'s implementation
Education
Interlake Senior High School
High School Diploma
2013 — 2016
Seattle Central College
App Development and Quality Assurance, Computer Technology/Computer Systems Technology
Western Governors University
Master of Science - MS, Computer Software Engineering
Bellevue College
Japanese Language Certificate
2018 — 2022
Northwest University
Bachelor's degree, Biology/Biological Sciences, General
2016 — 2020
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