Gerry Samuelson
Manager, is End User Services @Pembina Pipeline Corporation
Calgary, AB, CA
EMAILS
MOBILE NUMBERS
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WORK HISTORY
Mar 2023 — Present
Manager, is End User Services @Pembina Pipeline Corporation
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Oversee the IS End User Services team, focused on providing our staff with high performing, reliable, secure devices that we centrally manage using modern cloud based administrative applications. We strive to provide best in class front line support for our staff, 24/7, supporting work from anywhere solutions, and work closely with responsive, dedicated partners that align to our company\'s values.
SKILLS
Software DocumentationMicrosoft ExchangeSecurity Patch ManagementPrintersMicrosoft Certified ProfessionalItilIosIT ManagementHardwarePrinter Fleet ManagementService DeliveryService Desk ManagementDesktop Support ManagementSccmVpnVendor ManagementTroubleshootingComputer HardwareOperating SystemsWindows 7Technical SupportSupervising OthersSoftware DistributionIT Service ManagementTeam LeadershipRemote DesktopMobile DevicesInformation TechnologyActive DirectorySystem AdministrationIncident ManagementSoftware InstallationIT ProcurementHelp Desk SupportPrinter SupportSystem Center Configuration Manager (Sccm)System DeploymentTcp/IpSoftware DeploymentDesktop Application Support
ABOUT GERRY SAMUELSON
Develop and execute ITIL-based Incident Management processes that allow IT support teams…
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