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Gerry A

Night Manager @The Verb Hotel

Boston, MA, US
EMAILS
[email protected]
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2025 — Present

Night Manager @The Verb Hotel

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Boston, MA, US

EDUCATION

1999 — 2003

Florida International University - College of Business

Bachelor of Business Administration, Major: International Business

2016 — 2016

Dale Carnegie Training

Skills for Success & The Sales Advantage, Business/Corporate Communications

1992 — 1998

Colegio Santa Maria Marianistas

High School Diploma, High School/Secondary Diplomas and Certificates

SKILLS

Mas 90 for AccountingCustomer RelationsLong Term Business RelationshipsHotel BookingPre-OpeningRevenue Growth GenerationTransition ManagementMicrosoft Office (Word, Excel, Power Point, Access, Outlook)Front Office DevelopmentCustomer ExperienceFront Office SupportSalesFront OfficeOpening HotelsSpanishInternet Applications: Knowledge of Java and Html for Web Page DesignGenerating RevenueGuest RecoveryHospitalityCustomer EngagementOpera, Sms, Galaxy UX, Lightspeed, Starguest ResponseCustomer RetentionCustomer ServiceCustomer SatisfactionStarwood One E-Tools for Reservations, Crystal Reports, Some DelphiHospitality ManagementCustomer SupportGuest Service ManagementProperty Management SystemsGuest BookingLong-Term Customer RelationshipsRevenue EnhancementReservations

ABOUT GERRY A

I have a strong interest in team building for hospitality. My journey includes hotel operations, restaurant management, front office management, hotel sales/reservations, luxury segment hospitality, hotel opening/transition, revenue management, business travel, guest services, concierge, call center, car rental management, business development for marketing+distribution of new brands in latin america.

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